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Shipping Policy

WHEN EXACTLY WILL I RECEIVE MY ORDER?

All completed orders, placed before 1 pm mountain standard time will go out that same day. Once you complete your order, the estimated delivery time is 3-5 business days. Orders will be shipped by USPS.com. Tracking information will also be emailed to you when the order ships.

CAN I CHECK ORDER STATUS OR TRACK SHIPPING?

You can check your order status anytime after it's placed.

CAN I CHANGE THE SHIPPING ADDRESS ON MY ORDER?

The shipping address cannot be changed after an order is placed. Cancel your Tortle.com order and place it again. Please email us at info@tortle.com if you're unable to cancel your order. International Shipping? Orders can be shipped within the continental US, Alaska, Hawaii and to APO/FPO addresses. ( some restrictions apply)

Tortle.com does ship internationally, but ordering options are available in several other countries. Please see Tortle.com’s international order’s on any product page.

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